SNAP Benefits in New York: How to Apply and Qualify
Find out if you qualify for SNAP in New York. Learn about income limits, how to apply, and how to manage your benefits.
Oct 14, 2025

Edward Cheng
SNAP Benefits in New York: How to Apply and Qualify
Find out if you qualify for SNAP in New York. Learn about income limits, how to apply, and how to manage your benefits.
Oct 14, 2025

Edward Cheng
SNAP Benefits in New York: How to Apply and Qualify
Find out if you qualify for SNAP in New York. Learn about income limits, how to apply, and how to manage your benefits.
Oct 14, 2025

Edward Cheng
SNAP Benefits in New York: How to Apply and Qualify
Find out if you qualify for SNAP in New York. Learn about income limits, how to apply, and how to manage your benefits.
Oct 14, 2025

Edward Cheng
SNAP Benefits in New York: How to Apply and Qualify
Find out if you qualify for SNAP in New York. Learn about income limits, how to apply, and how to manage your benefits.
Oct 14, 2025

Edward Cheng
SHARE
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The Supplemental Nutrition Assistance Program, or SNAP, helps low-income New Yorkers afford groceries. This program provides you with monthly funds on an EBT card to buy healthy food for your family.
SNAP Income Limits and Benefit Amounts in New York
Your eligibility for SNAP and the amount you receive are tied to federal guidelines. Income limits are based on the federal poverty level, while your maximum benefit is calculated using the USDA's Thrifty Food Plan. These figures are updated each year on October 1.
Household Size 1: Gross Monthly Income Limit: $1,632, Maximum Benefit Amount: about $300 per month
Household Size 2: Gross Monthly Income Limit: $2,215, Maximum Benefit Amount: about $552 per month
Household Size 3: Gross Monthly Income Limit: $2,798, Maximum Benefit Amount: about $790 per month
Household Size 4: Gross Monthly Income Limit: $3,380, Maximum Benefit Amount: $975 per month
Household Size 5: Gross Monthly Income Limit: $3,963, Maximum Benefit Amount: about $1,160 per month
Household Size 6: Gross Monthly Income Limit: $4,546, Maximum Benefit Amount: about $1,392 per month
Household Size 7: Gross Monthly Income Limit: $5,129, Maximum Benefit Amount: about $1,539 per month
Household Size 8: Gross Monthly Income Limit: $5,712, Maximum Benefit Amount: about $1,761 per month
For each additional person: Add $583 to the income limit and about $222 to the benefit amount.
Benefit amounts can change slightly. For the most current figures, especially if your household has earned income or includes older or disabled members, consult the official New York OTDA SNAP site or the latest USDA COLA release.
Eligibility Criteria for SNAP in New York
To receive SNAP benefits, your household must meet several requirements related to your income, residency, and work status.
Income Limits: Your household's income must be below limits that vary by size, earned income, and whether a member is elderly or disabled.
Residency Requirements: You must live in New York State and apply for benefits in the county or New York City borough where you reside.
Citizenship Status: You must be a U.S. citizen or a qualified non-citizen, but eligible children can get benefits even if their parents do not qualify.
Work Requirements: Most adults must register for work, though exemptions apply and a statewide waiver currently suspends the three-month time limit for most childless adults through February 2026.
Special Conditions: Seniors, people with disabilities, and college students are subject to specific rules, which can include higher income thresholds, different asset tests, and additional requirements.
You can find complete details for your specific situation on the New York OTDA SNAP page.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app

How to Apply for SNAP Benefits in New York
Applying for SNAP benefits in New York is a straightforward process. You can choose to apply online, in-person, or by mail.
Online Application
The fastest method is applying online through the NYS OTDA website. You can create an account to complete the application and upload necessary documents from home at any time.
In-Person Application
You can apply directly at your local department of social services. This option provides face-to-face assistance from a caseworker who can help guide you through the application and answer your specific questions.
Application By Mail
To apply by mail, you must download the application form from the state's website. After filling it out, mail the completed form and copies of your documents to your local social services office.
How to Contact EBT Customer Service in New York
You can reach New York EBT Customer Service at 1-888-328-6399. While this 24/7 line handles card-specific issues, you should call the OTDA main line at 518-473-1090 for questions regarding your application.
See New York EBT Customer Service Contacts
How to Use Your SNAP Benefits in New York
After your SNAP application is approved, you'll want to learn how to use your benefits for eligible items at participating stores.
What is an EBT Card and How to Use it?
Your SNAP benefits are loaded onto an Electronic Benefit Transfer (EBT) card each month. Think of it just like a debit card. You can use it to buy groceries at authorized stores.
At checkout, you will swipe your EBT card and enter your private four-digit Personal Identification Number (PIN) to complete the purchase. It's that simple.
What Can You Buy with SNAP Benefits?
Your SNAP benefits are meant to help you buy the groceries your household needs. You can purchase a wide variety of food items that you would typically prepare and eat at home. Eligible items include:
Fruits and vegetables
Meat, poultry, and fish
Dairy products
Breads and cereals
Snack foods and non-alcoholic beverages
Seeds and plants that produce food
It's also important to know what you cannot buy with your SNAP benefits. These restrictions generally apply to non-food items, prepared hot meals, and specific products like alcohol and tobacco. Ineligible items include:
Alcoholic beverages and tobacco products
Vitamins, medicines, and supplements
Hot foods ready to eat
Non-food items like cleaning supplies, paper products, and pet food
How to Manage Your SNAP Benefits
Managing your SNAP benefits helps you make the most of your monthly food budget and avoid any surprises at checkout.
How to Check Your EBT Balance
You can check your EBT card balance in a few different ways. The simplest method is to look at your last grocery receipt. You can also call the EBT customer service number at 1-888-328-6399 to get your balance over the phone.
Another option is to use a free smartphone app like Benny. This app shows your real-time SNAP and EBT Cash balance. It also helps you get cashback when you buy eligible items at participating stores.
EBT Deposit Schedule in New York
In New York, SNAP benefits are deposited onto your EBT card over the first two weeks of each month. The exact day you receive your benefits depends on the last digit of your case number.
You can find the specific issuance schedule on the NYS OTDA website to see which day your benefits will be available. This schedule is consistent from month to month.
Renewing Your SNAP Benefits
Your SNAP eligibility period is temporary, so you will need to renew your benefits to continue receiving them. This process is also called recertification. Your local social services office will mail you a notice before your benefits are set to expire.
You will need to complete the recertification paperwork and may need to provide updated documents about your income and expenses. Submitting your renewal application on time is important to avoid a gap in your benefits.
EBT Deposit Schedule in New York
Your SNAP benefits arrive on a set day based on your case number, helping you manage your budget. New York has two schedules: one for New York City and another for the rest of the state.
You can find your specific payment date in our New York deposit schedule.
See New York EBT deposit schedule for 2025
How to Check Your EBT Card Balance
You can check your balance through the online portal, by calling the number on your card, or on your last store or ATM receipt. An app like Benny also shows your balance and helps you earn cashback.
Check out our guide covering each method on how to check EBT balance.
Check Your New York EBT Balance
Manage your SNAP Benefits and Get Cashback with Benny
Benny is a free app that shows your real-time EBT balance and gives you cashback on eligible groceries at stores like Walmart, Target, and Costco. To begin, link your EBT card. Once you've made a purchase, scan your receipt with the app to get cashback.
Download Benny to manage your spending and make your EBT benefits go further.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app

How to Renew Your SNAP Benefits
In New York, you generally need to recertify your SNAP benefits every 12 months. Households where all members are elderly or disabled may have a longer 24-month period. You will receive a recertification packet in the mail before your deadline approaches.
To complete your renewal, you will need to submit documents like recent pay stubs, proof of housing costs, and identification. Submitting your completed packet and documents on time ensures your benefits continue without a gap in assistance.
Special SNAP Services in New York
New York offers special SNAP services for households in unique situations. These programs can provide faster benefits, replace lost food, or simplify the application process.
Expedited SNAP
If you have an immediate food need, you may qualify for Expedited SNAP. This service provides benefits within five days if your household has very low income and resources, or if you are a migrant farmworker.
Request expedited screening when you apply for SNAP online, by phone, or in person. You only need to provide proof of identity to get started with your application.
Replacement SNAP For Disaster-Related Food Loss
If a power outage or storm spoils food you bought with SNAP, you may be able to get replacement benefits. This is available if your county is included in a federal disaster waiver.
You must file a written statement detailing your food loss with your local Department of Social Services. This request must be submitted within the timeframe specified in the waiver, which is often 30 days.
Replacement Of Stolen SNAP Benefits
New York can replace SNAP benefits stolen electronically through skimming or phishing. You must file a claim within 30 days of discovering the theft for benefits stolen on or before December 20, 2024.
First, report your card stolen to the EBT service line. Then, submit a claim form online or at your local social services office, listing the fraudulent transactions.
SNAP On-Demand Phone Interview
NYC residents can speed up their application by using the On-Demand interview service. This option lets you call to complete your mandatory interview anytime during business hours, avoiding a scheduled appointment.
After submitting your application or recertification through ACCESS HRA, call 718-SNAP-NOW (718-762-7669) on a weekday between 8:30 AM and 5:00 PM to complete your interview.
Frequently Asked Questions
SHARE
The Supplemental Nutrition Assistance Program, or SNAP, helps low-income New Yorkers afford groceries. This program provides you with monthly funds on an EBT card to buy healthy food for your family.
SNAP Income Limits and Benefit Amounts in New York
Your eligibility for SNAP and the amount you receive are tied to federal guidelines. Income limits are based on the federal poverty level, while your maximum benefit is calculated using the USDA's Thrifty Food Plan. These figures are updated each year on October 1.
Household Size 1: Gross Monthly Income Limit: $1,632, Maximum Benefit Amount: about $300 per month
Household Size 2: Gross Monthly Income Limit: $2,215, Maximum Benefit Amount: about $552 per month
Household Size 3: Gross Monthly Income Limit: $2,798, Maximum Benefit Amount: about $790 per month
Household Size 4: Gross Monthly Income Limit: $3,380, Maximum Benefit Amount: $975 per month
Household Size 5: Gross Monthly Income Limit: $3,963, Maximum Benefit Amount: about $1,160 per month
Household Size 6: Gross Monthly Income Limit: $4,546, Maximum Benefit Amount: about $1,392 per month
Household Size 7: Gross Monthly Income Limit: $5,129, Maximum Benefit Amount: about $1,539 per month
Household Size 8: Gross Monthly Income Limit: $5,712, Maximum Benefit Amount: about $1,761 per month
For each additional person: Add $583 to the income limit and about $222 to the benefit amount.
Benefit amounts can change slightly. For the most current figures, especially if your household has earned income or includes older or disabled members, consult the official New York OTDA SNAP site or the latest USDA COLA release.
Eligibility Criteria for SNAP in New York
To receive SNAP benefits, your household must meet several requirements related to your income, residency, and work status.
Income Limits: Your household's income must be below limits that vary by size, earned income, and whether a member is elderly or disabled.
Residency Requirements: You must live in New York State and apply for benefits in the county or New York City borough where you reside.
Citizenship Status: You must be a U.S. citizen or a qualified non-citizen, but eligible children can get benefits even if their parents do not qualify.
Work Requirements: Most adults must register for work, though exemptions apply and a statewide waiver currently suspends the three-month time limit for most childless adults through February 2026.
Special Conditions: Seniors, people with disabilities, and college students are subject to specific rules, which can include higher income thresholds, different asset tests, and additional requirements.
You can find complete details for your specific situation on the New York OTDA SNAP page.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app

How to Apply for SNAP Benefits in New York
Applying for SNAP benefits in New York is a straightforward process. You can choose to apply online, in-person, or by mail.
Online Application
The fastest method is applying online through the NYS OTDA website. You can create an account to complete the application and upload necessary documents from home at any time.
In-Person Application
You can apply directly at your local department of social services. This option provides face-to-face assistance from a caseworker who can help guide you through the application and answer your specific questions.
Application By Mail
To apply by mail, you must download the application form from the state's website. After filling it out, mail the completed form and copies of your documents to your local social services office.
How to Contact EBT Customer Service in New York
You can reach New York EBT Customer Service at 1-888-328-6399. While this 24/7 line handles card-specific issues, you should call the OTDA main line at 518-473-1090 for questions regarding your application.
See New York EBT Customer Service Contacts
How to Use Your SNAP Benefits in New York
After your SNAP application is approved, you'll want to learn how to use your benefits for eligible items at participating stores.
What is an EBT Card and How to Use it?
Your SNAP benefits are loaded onto an Electronic Benefit Transfer (EBT) card each month. Think of it just like a debit card. You can use it to buy groceries at authorized stores.
At checkout, you will swipe your EBT card and enter your private four-digit Personal Identification Number (PIN) to complete the purchase. It's that simple.
What Can You Buy with SNAP Benefits?
Your SNAP benefits are meant to help you buy the groceries your household needs. You can purchase a wide variety of food items that you would typically prepare and eat at home. Eligible items include:
Fruits and vegetables
Meat, poultry, and fish
Dairy products
Breads and cereals
Snack foods and non-alcoholic beverages
Seeds and plants that produce food
It's also important to know what you cannot buy with your SNAP benefits. These restrictions generally apply to non-food items, prepared hot meals, and specific products like alcohol and tobacco. Ineligible items include:
Alcoholic beverages and tobacco products
Vitamins, medicines, and supplements
Hot foods ready to eat
Non-food items like cleaning supplies, paper products, and pet food
How to Manage Your SNAP Benefits
Managing your SNAP benefits helps you make the most of your monthly food budget and avoid any surprises at checkout.
How to Check Your EBT Balance
You can check your EBT card balance in a few different ways. The simplest method is to look at your last grocery receipt. You can also call the EBT customer service number at 1-888-328-6399 to get your balance over the phone.
Another option is to use a free smartphone app like Benny. This app shows your real-time SNAP and EBT Cash balance. It also helps you get cashback when you buy eligible items at participating stores.
EBT Deposit Schedule in New York
In New York, SNAP benefits are deposited onto your EBT card over the first two weeks of each month. The exact day you receive your benefits depends on the last digit of your case number.
You can find the specific issuance schedule on the NYS OTDA website to see which day your benefits will be available. This schedule is consistent from month to month.
Renewing Your SNAP Benefits
Your SNAP eligibility period is temporary, so you will need to renew your benefits to continue receiving them. This process is also called recertification. Your local social services office will mail you a notice before your benefits are set to expire.
You will need to complete the recertification paperwork and may need to provide updated documents about your income and expenses. Submitting your renewal application on time is important to avoid a gap in your benefits.
EBT Deposit Schedule in New York
Your SNAP benefits arrive on a set day based on your case number, helping you manage your budget. New York has two schedules: one for New York City and another for the rest of the state.
You can find your specific payment date in our New York deposit schedule.
See New York EBT deposit schedule for 2025
How to Check Your EBT Card Balance
You can check your balance through the online portal, by calling the number on your card, or on your last store or ATM receipt. An app like Benny also shows your balance and helps you earn cashback.
Check out our guide covering each method on how to check EBT balance.
Check Your New York EBT Balance
Manage your SNAP Benefits and Get Cashback with Benny
Benny is a free app that shows your real-time EBT balance and gives you cashback on eligible groceries at stores like Walmart, Target, and Costco. To begin, link your EBT card. Once you've made a purchase, scan your receipt with the app to get cashback.
Download Benny to manage your spending and make your EBT benefits go further.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app

How to Renew Your SNAP Benefits
In New York, you generally need to recertify your SNAP benefits every 12 months. Households where all members are elderly or disabled may have a longer 24-month period. You will receive a recertification packet in the mail before your deadline approaches.
To complete your renewal, you will need to submit documents like recent pay stubs, proof of housing costs, and identification. Submitting your completed packet and documents on time ensures your benefits continue without a gap in assistance.
Special SNAP Services in New York
New York offers special SNAP services for households in unique situations. These programs can provide faster benefits, replace lost food, or simplify the application process.
Expedited SNAP
If you have an immediate food need, you may qualify for Expedited SNAP. This service provides benefits within five days if your household has very low income and resources, or if you are a migrant farmworker.
Request expedited screening when you apply for SNAP online, by phone, or in person. You only need to provide proof of identity to get started with your application.
Replacement SNAP For Disaster-Related Food Loss
If a power outage or storm spoils food you bought with SNAP, you may be able to get replacement benefits. This is available if your county is included in a federal disaster waiver.
You must file a written statement detailing your food loss with your local Department of Social Services. This request must be submitted within the timeframe specified in the waiver, which is often 30 days.
Replacement Of Stolen SNAP Benefits
New York can replace SNAP benefits stolen electronically through skimming or phishing. You must file a claim within 30 days of discovering the theft for benefits stolen on or before December 20, 2024.
First, report your card stolen to the EBT service line. Then, submit a claim form online or at your local social services office, listing the fraudulent transactions.
SNAP On-Demand Phone Interview
NYC residents can speed up their application by using the On-Demand interview service. This option lets you call to complete your mandatory interview anytime during business hours, avoiding a scheduled appointment.
After submitting your application or recertification through ACCESS HRA, call 718-SNAP-NOW (718-762-7669) on a weekday between 8:30 AM and 5:00 PM to complete your interview.
Frequently Asked Questions
SHARE
The Supplemental Nutrition Assistance Program, or SNAP, helps low-income New Yorkers afford groceries. This program provides you with monthly funds on an EBT card to buy healthy food for your family.
SNAP Income Limits and Benefit Amounts in New York
Your eligibility for SNAP and the amount you receive are tied to federal guidelines. Income limits are based on the federal poverty level, while your maximum benefit is calculated using the USDA's Thrifty Food Plan. These figures are updated each year on October 1.
Household Size 1: Gross Monthly Income Limit: $1,632, Maximum Benefit Amount: about $300 per month
Household Size 2: Gross Monthly Income Limit: $2,215, Maximum Benefit Amount: about $552 per month
Household Size 3: Gross Monthly Income Limit: $2,798, Maximum Benefit Amount: about $790 per month
Household Size 4: Gross Monthly Income Limit: $3,380, Maximum Benefit Amount: $975 per month
Household Size 5: Gross Monthly Income Limit: $3,963, Maximum Benefit Amount: about $1,160 per month
Household Size 6: Gross Monthly Income Limit: $4,546, Maximum Benefit Amount: about $1,392 per month
Household Size 7: Gross Monthly Income Limit: $5,129, Maximum Benefit Amount: about $1,539 per month
Household Size 8: Gross Monthly Income Limit: $5,712, Maximum Benefit Amount: about $1,761 per month
For each additional person: Add $583 to the income limit and about $222 to the benefit amount.
Benefit amounts can change slightly. For the most current figures, especially if your household has earned income or includes older or disabled members, consult the official New York OTDA SNAP site or the latest USDA COLA release.
Eligibility Criteria for SNAP in New York
To receive SNAP benefits, your household must meet several requirements related to your income, residency, and work status.
Income Limits: Your household's income must be below limits that vary by size, earned income, and whether a member is elderly or disabled.
Residency Requirements: You must live in New York State and apply for benefits in the county or New York City borough where you reside.
Citizenship Status: You must be a U.S. citizen or a qualified non-citizen, but eligible children can get benefits even if their parents do not qualify.
Work Requirements: Most adults must register for work, though exemptions apply and a statewide waiver currently suspends the three-month time limit for most childless adults through February 2026.
Special Conditions: Seniors, people with disabilities, and college students are subject to specific rules, which can include higher income thresholds, different asset tests, and additional requirements.
You can find complete details for your specific situation on the New York OTDA SNAP page.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app

How to Apply for SNAP Benefits in New York
Applying for SNAP benefits in New York is a straightforward process. You can choose to apply online, in-person, or by mail.
Online Application
The fastest method is applying online through the NYS OTDA website. You can create an account to complete the application and upload necessary documents from home at any time.
In-Person Application
You can apply directly at your local department of social services. This option provides face-to-face assistance from a caseworker who can help guide you through the application and answer your specific questions.
Application By Mail
To apply by mail, you must download the application form from the state's website. After filling it out, mail the completed form and copies of your documents to your local social services office.
How to Contact EBT Customer Service in New York
You can reach New York EBT Customer Service at 1-888-328-6399. While this 24/7 line handles card-specific issues, you should call the OTDA main line at 518-473-1090 for questions regarding your application.
See New York EBT Customer Service Contacts
How to Use Your SNAP Benefits in New York
After your SNAP application is approved, you'll want to learn how to use your benefits for eligible items at participating stores.
What is an EBT Card and How to Use it?
Your SNAP benefits are loaded onto an Electronic Benefit Transfer (EBT) card each month. Think of it just like a debit card. You can use it to buy groceries at authorized stores.
At checkout, you will swipe your EBT card and enter your private four-digit Personal Identification Number (PIN) to complete the purchase. It's that simple.
What Can You Buy with SNAP Benefits?
Your SNAP benefits are meant to help you buy the groceries your household needs. You can purchase a wide variety of food items that you would typically prepare and eat at home. Eligible items include:
Fruits and vegetables
Meat, poultry, and fish
Dairy products
Breads and cereals
Snack foods and non-alcoholic beverages
Seeds and plants that produce food
It's also important to know what you cannot buy with your SNAP benefits. These restrictions generally apply to non-food items, prepared hot meals, and specific products like alcohol and tobacco. Ineligible items include:
Alcoholic beverages and tobacco products
Vitamins, medicines, and supplements
Hot foods ready to eat
Non-food items like cleaning supplies, paper products, and pet food
How to Manage Your SNAP Benefits
Managing your SNAP benefits helps you make the most of your monthly food budget and avoid any surprises at checkout.
How to Check Your EBT Balance
You can check your EBT card balance in a few different ways. The simplest method is to look at your last grocery receipt. You can also call the EBT customer service number at 1-888-328-6399 to get your balance over the phone.
Another option is to use a free smartphone app like Benny. This app shows your real-time SNAP and EBT Cash balance. It also helps you get cashback when you buy eligible items at participating stores.
EBT Deposit Schedule in New York
In New York, SNAP benefits are deposited onto your EBT card over the first two weeks of each month. The exact day you receive your benefits depends on the last digit of your case number.
You can find the specific issuance schedule on the NYS OTDA website to see which day your benefits will be available. This schedule is consistent from month to month.
Renewing Your SNAP Benefits
Your SNAP eligibility period is temporary, so you will need to renew your benefits to continue receiving them. This process is also called recertification. Your local social services office will mail you a notice before your benefits are set to expire.
You will need to complete the recertification paperwork and may need to provide updated documents about your income and expenses. Submitting your renewal application on time is important to avoid a gap in your benefits.
EBT Deposit Schedule in New York
Your SNAP benefits arrive on a set day based on your case number, helping you manage your budget. New York has two schedules: one for New York City and another for the rest of the state.
You can find your specific payment date in our New York deposit schedule.
See New York EBT deposit schedule for 2025
How to Check Your EBT Card Balance
You can check your balance through the online portal, by calling the number on your card, or on your last store or ATM receipt. An app like Benny also shows your balance and helps you earn cashback.
Check out our guide covering each method on how to check EBT balance.
Check Your New York EBT Balance
Manage your SNAP Benefits and Get Cashback with Benny
Benny is a free app that shows your real-time EBT balance and gives you cashback on eligible groceries at stores like Walmart, Target, and Costco. To begin, link your EBT card. Once you've made a purchase, scan your receipt with the app to get cashback.
Download Benny to manage your spending and make your EBT benefits go further.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app

How to Renew Your SNAP Benefits
In New York, you generally need to recertify your SNAP benefits every 12 months. Households where all members are elderly or disabled may have a longer 24-month period. You will receive a recertification packet in the mail before your deadline approaches.
To complete your renewal, you will need to submit documents like recent pay stubs, proof of housing costs, and identification. Submitting your completed packet and documents on time ensures your benefits continue without a gap in assistance.
Special SNAP Services in New York
New York offers special SNAP services for households in unique situations. These programs can provide faster benefits, replace lost food, or simplify the application process.
Expedited SNAP
If you have an immediate food need, you may qualify for Expedited SNAP. This service provides benefits within five days if your household has very low income and resources, or if you are a migrant farmworker.
Request expedited screening when you apply for SNAP online, by phone, or in person. You only need to provide proof of identity to get started with your application.
Replacement SNAP For Disaster-Related Food Loss
If a power outage or storm spoils food you bought with SNAP, you may be able to get replacement benefits. This is available if your county is included in a federal disaster waiver.
You must file a written statement detailing your food loss with your local Department of Social Services. This request must be submitted within the timeframe specified in the waiver, which is often 30 days.
Replacement Of Stolen SNAP Benefits
New York can replace SNAP benefits stolen electronically through skimming or phishing. You must file a claim within 30 days of discovering the theft for benefits stolen on or before December 20, 2024.
First, report your card stolen to the EBT service line. Then, submit a claim form online or at your local social services office, listing the fraudulent transactions.
SNAP On-Demand Phone Interview
NYC residents can speed up their application by using the On-Demand interview service. This option lets you call to complete your mandatory interview anytime during business hours, avoiding a scheduled appointment.
After submitting your application or recertification through ACCESS HRA, call 718-SNAP-NOW (718-762-7669) on a weekday between 8:30 AM and 5:00 PM to complete your interview.
Frequently Asked Questions
SHARE
The Supplemental Nutrition Assistance Program, or SNAP, helps low-income New Yorkers afford groceries. This program provides you with monthly funds on an EBT card to buy healthy food for your family.
SNAP Income Limits and Benefit Amounts in New York
Your eligibility for SNAP and the amount you receive are tied to federal guidelines. Income limits are based on the federal poverty level, while your maximum benefit is calculated using the USDA's Thrifty Food Plan. These figures are updated each year on October 1.
Household Size 1: Gross Monthly Income Limit: $1,632, Maximum Benefit Amount: about $300 per month
Household Size 2: Gross Monthly Income Limit: $2,215, Maximum Benefit Amount: about $552 per month
Household Size 3: Gross Monthly Income Limit: $2,798, Maximum Benefit Amount: about $790 per month
Household Size 4: Gross Monthly Income Limit: $3,380, Maximum Benefit Amount: $975 per month
Household Size 5: Gross Monthly Income Limit: $3,963, Maximum Benefit Amount: about $1,160 per month
Household Size 6: Gross Monthly Income Limit: $4,546, Maximum Benefit Amount: about $1,392 per month
Household Size 7: Gross Monthly Income Limit: $5,129, Maximum Benefit Amount: about $1,539 per month
Household Size 8: Gross Monthly Income Limit: $5,712, Maximum Benefit Amount: about $1,761 per month
For each additional person: Add $583 to the income limit and about $222 to the benefit amount.
Benefit amounts can change slightly. For the most current figures, especially if your household has earned income or includes older or disabled members, consult the official New York OTDA SNAP site or the latest USDA COLA release.
Eligibility Criteria for SNAP in New York
To receive SNAP benefits, your household must meet several requirements related to your income, residency, and work status.
Income Limits: Your household's income must be below limits that vary by size, earned income, and whether a member is elderly or disabled.
Residency Requirements: You must live in New York State and apply for benefits in the county or New York City borough where you reside.
Citizenship Status: You must be a U.S. citizen or a qualified non-citizen, but eligible children can get benefits even if their parents do not qualify.
Work Requirements: Most adults must register for work, though exemptions apply and a statewide waiver currently suspends the three-month time limit for most childless adults through February 2026.
Special Conditions: Seniors, people with disabilities, and college students are subject to specific rules, which can include higher income thresholds, different asset tests, and additional requirements.
You can find complete details for your specific situation on the New York OTDA SNAP page.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app

How to Apply for SNAP Benefits in New York
Applying for SNAP benefits in New York is a straightforward process. You can choose to apply online, in-person, or by mail.
Online Application
The fastest method is applying online through the NYS OTDA website. You can create an account to complete the application and upload necessary documents from home at any time.
In-Person Application
You can apply directly at your local department of social services. This option provides face-to-face assistance from a caseworker who can help guide you through the application and answer your specific questions.
Application By Mail
To apply by mail, you must download the application form from the state's website. After filling it out, mail the completed form and copies of your documents to your local social services office.
How to Contact EBT Customer Service in New York
You can reach New York EBT Customer Service at 1-888-328-6399. While this 24/7 line handles card-specific issues, you should call the OTDA main line at 518-473-1090 for questions regarding your application.
See New York EBT Customer Service Contacts
How to Use Your SNAP Benefits in New York
After your SNAP application is approved, you'll want to learn how to use your benefits for eligible items at participating stores.
What is an EBT Card and How to Use it?
Your SNAP benefits are loaded onto an Electronic Benefit Transfer (EBT) card each month. Think of it just like a debit card. You can use it to buy groceries at authorized stores.
At checkout, you will swipe your EBT card and enter your private four-digit Personal Identification Number (PIN) to complete the purchase. It's that simple.
What Can You Buy with SNAP Benefits?
Your SNAP benefits are meant to help you buy the groceries your household needs. You can purchase a wide variety of food items that you would typically prepare and eat at home. Eligible items include:
Fruits and vegetables
Meat, poultry, and fish
Dairy products
Breads and cereals
Snack foods and non-alcoholic beverages
Seeds and plants that produce food
It's also important to know what you cannot buy with your SNAP benefits. These restrictions generally apply to non-food items, prepared hot meals, and specific products like alcohol and tobacco. Ineligible items include:
Alcoholic beverages and tobacco products
Vitamins, medicines, and supplements
Hot foods ready to eat
Non-food items like cleaning supplies, paper products, and pet food
How to Manage Your SNAP Benefits
Managing your SNAP benefits helps you make the most of your monthly food budget and avoid any surprises at checkout.
How to Check Your EBT Balance
You can check your EBT card balance in a few different ways. The simplest method is to look at your last grocery receipt. You can also call the EBT customer service number at 1-888-328-6399 to get your balance over the phone.
Another option is to use a free smartphone app like Benny. This app shows your real-time SNAP and EBT Cash balance. It also helps you get cashback when you buy eligible items at participating stores.
EBT Deposit Schedule in New York
In New York, SNAP benefits are deposited onto your EBT card over the first two weeks of each month. The exact day you receive your benefits depends on the last digit of your case number.
You can find the specific issuance schedule on the NYS OTDA website to see which day your benefits will be available. This schedule is consistent from month to month.
Renewing Your SNAP Benefits
Your SNAP eligibility period is temporary, so you will need to renew your benefits to continue receiving them. This process is also called recertification. Your local social services office will mail you a notice before your benefits are set to expire.
You will need to complete the recertification paperwork and may need to provide updated documents about your income and expenses. Submitting your renewal application on time is important to avoid a gap in your benefits.
EBT Deposit Schedule in New York
Your SNAP benefits arrive on a set day based on your case number, helping you manage your budget. New York has two schedules: one for New York City and another for the rest of the state.
You can find your specific payment date in our New York deposit schedule.
See New York EBT deposit schedule for 2025
How to Check Your EBT Card Balance
You can check your balance through the online portal, by calling the number on your card, or on your last store or ATM receipt. An app like Benny also shows your balance and helps you earn cashback.
Check out our guide covering each method on how to check EBT balance.
Check Your New York EBT Balance
Manage your SNAP Benefits and Get Cashback with Benny
Benny is a free app that shows your real-time EBT balance and gives you cashback on eligible groceries at stores like Walmart, Target, and Costco. To begin, link your EBT card. Once you've made a purchase, scan your receipt with the app to get cashback.
Download Benny to manage your spending and make your EBT benefits go further.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app

How to Renew Your SNAP Benefits
In New York, you generally need to recertify your SNAP benefits every 12 months. Households where all members are elderly or disabled may have a longer 24-month period. You will receive a recertification packet in the mail before your deadline approaches.
To complete your renewal, you will need to submit documents like recent pay stubs, proof of housing costs, and identification. Submitting your completed packet and documents on time ensures your benefits continue without a gap in assistance.
Special SNAP Services in New York
New York offers special SNAP services for households in unique situations. These programs can provide faster benefits, replace lost food, or simplify the application process.
Expedited SNAP
If you have an immediate food need, you may qualify for Expedited SNAP. This service provides benefits within five days if your household has very low income and resources, or if you are a migrant farmworker.
Request expedited screening when you apply for SNAP online, by phone, or in person. You only need to provide proof of identity to get started with your application.
Replacement SNAP For Disaster-Related Food Loss
If a power outage or storm spoils food you bought with SNAP, you may be able to get replacement benefits. This is available if your county is included in a federal disaster waiver.
You must file a written statement detailing your food loss with your local Department of Social Services. This request must be submitted within the timeframe specified in the waiver, which is often 30 days.
Replacement Of Stolen SNAP Benefits
New York can replace SNAP benefits stolen electronically through skimming or phishing. You must file a claim within 30 days of discovering the theft for benefits stolen on or before December 20, 2024.
First, report your card stolen to the EBT service line. Then, submit a claim form online or at your local social services office, listing the fraudulent transactions.
SNAP On-Demand Phone Interview
NYC residents can speed up their application by using the On-Demand interview service. This option lets you call to complete your mandatory interview anytime during business hours, avoiding a scheduled appointment.
After submitting your application or recertification through ACCESS HRA, call 718-SNAP-NOW (718-762-7669) on a weekday between 8:30 AM and 5:00 PM to complete your interview.
Frequently Asked Questions
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The Supplemental Nutrition Assistance Program, or SNAP, helps low-income New Yorkers afford groceries. This program provides you with monthly funds on an EBT card to buy healthy food for your family.
SNAP Income Limits and Benefit Amounts in New York
Your eligibility for SNAP and the amount you receive are tied to federal guidelines. Income limits are based on the federal poverty level, while your maximum benefit is calculated using the USDA's Thrifty Food Plan. These figures are updated each year on October 1.
Household Size 1: Gross Monthly Income Limit: $1,632, Maximum Benefit Amount: about $300 per month
Household Size 2: Gross Monthly Income Limit: $2,215, Maximum Benefit Amount: about $552 per month
Household Size 3: Gross Monthly Income Limit: $2,798, Maximum Benefit Amount: about $790 per month
Household Size 4: Gross Monthly Income Limit: $3,380, Maximum Benefit Amount: $975 per month
Household Size 5: Gross Monthly Income Limit: $3,963, Maximum Benefit Amount: about $1,160 per month
Household Size 6: Gross Monthly Income Limit: $4,546, Maximum Benefit Amount: about $1,392 per month
Household Size 7: Gross Monthly Income Limit: $5,129, Maximum Benefit Amount: about $1,539 per month
Household Size 8: Gross Monthly Income Limit: $5,712, Maximum Benefit Amount: about $1,761 per month
For each additional person: Add $583 to the income limit and about $222 to the benefit amount.
Benefit amounts can change slightly. For the most current figures, especially if your household has earned income or includes older or disabled members, consult the official New York OTDA SNAP site or the latest USDA COLA release.
Eligibility Criteria for SNAP in New York
To receive SNAP benefits, your household must meet several requirements related to your income, residency, and work status.
Income Limits: Your household's income must be below limits that vary by size, earned income, and whether a member is elderly or disabled.
Residency Requirements: You must live in New York State and apply for benefits in the county or New York City borough where you reside.
Citizenship Status: You must be a U.S. citizen or a qualified non-citizen, but eligible children can get benefits even if their parents do not qualify.
Work Requirements: Most adults must register for work, though exemptions apply and a statewide waiver currently suspends the three-month time limit for most childless adults through February 2026.
Special Conditions: Seniors, people with disabilities, and college students are subject to specific rules, which can include higher income thresholds, different asset tests, and additional requirements.
You can find complete details for your specific situation on the New York OTDA SNAP page.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app

How to Apply for SNAP Benefits in New York
Applying for SNAP benefits in New York is a straightforward process. You can choose to apply online, in-person, or by mail.
Online Application
The fastest method is applying online through the NYS OTDA website. You can create an account to complete the application and upload necessary documents from home at any time.
In-Person Application
You can apply directly at your local department of social services. This option provides face-to-face assistance from a caseworker who can help guide you through the application and answer your specific questions.
Application By Mail
To apply by mail, you must download the application form from the state's website. After filling it out, mail the completed form and copies of your documents to your local social services office.
How to Contact EBT Customer Service in New York
You can reach New York EBT Customer Service at 1-888-328-6399. While this 24/7 line handles card-specific issues, you should call the OTDA main line at 518-473-1090 for questions regarding your application.
See New York EBT Customer Service Contacts
How to Use Your SNAP Benefits in New York
After your SNAP application is approved, you'll want to learn how to use your benefits for eligible items at participating stores.
What is an EBT Card and How to Use it?
Your SNAP benefits are loaded onto an Electronic Benefit Transfer (EBT) card each month. Think of it just like a debit card. You can use it to buy groceries at authorized stores.
At checkout, you will swipe your EBT card and enter your private four-digit Personal Identification Number (PIN) to complete the purchase. It's that simple.
What Can You Buy with SNAP Benefits?
Your SNAP benefits are meant to help you buy the groceries your household needs. You can purchase a wide variety of food items that you would typically prepare and eat at home. Eligible items include:
Fruits and vegetables
Meat, poultry, and fish
Dairy products
Breads and cereals
Snack foods and non-alcoholic beverages
Seeds and plants that produce food
It's also important to know what you cannot buy with your SNAP benefits. These restrictions generally apply to non-food items, prepared hot meals, and specific products like alcohol and tobacco. Ineligible items include:
Alcoholic beverages and tobacco products
Vitamins, medicines, and supplements
Hot foods ready to eat
Non-food items like cleaning supplies, paper products, and pet food
How to Manage Your SNAP Benefits
Managing your SNAP benefits helps you make the most of your monthly food budget and avoid any surprises at checkout.
How to Check Your EBT Balance
You can check your EBT card balance in a few different ways. The simplest method is to look at your last grocery receipt. You can also call the EBT customer service number at 1-888-328-6399 to get your balance over the phone.
Another option is to use a free smartphone app like Benny. This app shows your real-time SNAP and EBT Cash balance. It also helps you get cashback when you buy eligible items at participating stores.
EBT Deposit Schedule in New York
In New York, SNAP benefits are deposited onto your EBT card over the first two weeks of each month. The exact day you receive your benefits depends on the last digit of your case number.
You can find the specific issuance schedule on the NYS OTDA website to see which day your benefits will be available. This schedule is consistent from month to month.
Renewing Your SNAP Benefits
Your SNAP eligibility period is temporary, so you will need to renew your benefits to continue receiving them. This process is also called recertification. Your local social services office will mail you a notice before your benefits are set to expire.
You will need to complete the recertification paperwork and may need to provide updated documents about your income and expenses. Submitting your renewal application on time is important to avoid a gap in your benefits.
EBT Deposit Schedule in New York
Your SNAP benefits arrive on a set day based on your case number, helping you manage your budget. New York has two schedules: one for New York City and another for the rest of the state.
You can find your specific payment date in our New York deposit schedule.
See New York EBT deposit schedule for 2025
How to Check Your EBT Card Balance
You can check your balance through the online portal, by calling the number on your card, or on your last store or ATM receipt. An app like Benny also shows your balance and helps you earn cashback.
Check out our guide covering each method on how to check EBT balance.
Check Your New York EBT Balance
Manage your SNAP Benefits and Get Cashback with Benny
Benny is a free app that shows your real-time EBT balance and gives you cashback on eligible groceries at stores like Walmart, Target, and Costco. To begin, link your EBT card. Once you've made a purchase, scan your receipt with the app to get cashback.
Download Benny to manage your spending and make your EBT benefits go further.
Check Your EBT Balance & Get Cash Back on SNAP
Download the app

How to Renew Your SNAP Benefits
In New York, you generally need to recertify your SNAP benefits every 12 months. Households where all members are elderly or disabled may have a longer 24-month period. You will receive a recertification packet in the mail before your deadline approaches.
To complete your renewal, you will need to submit documents like recent pay stubs, proof of housing costs, and identification. Submitting your completed packet and documents on time ensures your benefits continue without a gap in assistance.
Special SNAP Services in New York
New York offers special SNAP services for households in unique situations. These programs can provide faster benefits, replace lost food, or simplify the application process.
Expedited SNAP
If you have an immediate food need, you may qualify for Expedited SNAP. This service provides benefits within five days if your household has very low income and resources, or if you are a migrant farmworker.
Request expedited screening when you apply for SNAP online, by phone, or in person. You only need to provide proof of identity to get started with your application.
Replacement SNAP For Disaster-Related Food Loss
If a power outage or storm spoils food you bought with SNAP, you may be able to get replacement benefits. This is available if your county is included in a federal disaster waiver.
You must file a written statement detailing your food loss with your local Department of Social Services. This request must be submitted within the timeframe specified in the waiver, which is often 30 days.
Replacement Of Stolen SNAP Benefits
New York can replace SNAP benefits stolen electronically through skimming or phishing. You must file a claim within 30 days of discovering the theft for benefits stolen on or before December 20, 2024.
First, report your card stolen to the EBT service line. Then, submit a claim form online or at your local social services office, listing the fraudulent transactions.
SNAP On-Demand Phone Interview
NYC residents can speed up their application by using the On-Demand interview service. This option lets you call to complete your mandatory interview anytime during business hours, avoiding a scheduled appointment.
After submitting your application or recertification through ACCESS HRA, call 718-SNAP-NOW (718-762-7669) on a weekday between 8:30 AM and 5:00 PM to complete your interview.