EBT Guides

EBT and SNAP in Alaska

Nov 20, 2024

Navigating Electronic Benefits Transfer (EBT) information can be complex. To assist Alaska residents, here's a streamlined overview:

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Understanding the Alaska Quest Card

The Alaska Quest Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact Alaska's EBT customer service at 1-888-997-8111.

Applying for Food Stamps

To apply for food stamps, submit the necessary form to your local office. For more details and to access the application form, visit the [Alaska Department of Health and Social Services website](https://dhss.alaska.gov/).

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most Alaska households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed on the first of every month. If you haven't received your benefits as expected, there might be an issue with your case. For more information, refer to the [EBT Deposit Schedule in Alaska](https://www.propel.app/state/alaska/payment-schedule/).

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local office or call the Alaska SNAP hotline at 1-888-997-8111.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the Alaska EBT customer service at 1-888-997-8111 to report it and request a replacement.

Additional Benefits

Beyond SNAP, Alaska offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the [Alaska Department of Health and Social Services](https://dhss.alaska.gov/).

For further details and resources, explore the [Propel Guide to EBT in Alaska](https://www.propel.app/state/alaska/).