EBT Guides
Nov 21, 2024
Navigating Electronic Benefits Transfer (EBT) information can be complex. To assist Connecticut residents, here's an overview:
Checking Your EBT Balance & Getting Cash Back
Check your EBT balance and get cash back on your benefits with the Benny App.
![](https://framerusercontent.com/images/21FF2RRXxroDkWR8gmNmqD0EL7o.png)
Understanding the Connect Card
The Connect Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact Connecticut's EBT customer service at 1-888-328-2666.
Applying for Food Stamps
The most straightforward method to apply for food stamps is online through the [Connecticut Department of Social Services portal](https://connect.ct.gov/). Alternatively, you can apply in person by reaching out to your local office or calling the Connecticut SNAP hotline at 1-855-626-6632.
Renewing Your Food Stamps
It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most Connecticut households. Confirm your specific certification period with your caseworker.
EBT Deposit Schedule
Benefits are distributed between the 1st and 3rd of each month, determined by the first letter of your last name. For example, if your last name begins with A-F, benefits are available on the 1st of the month.
Reporting Changes
To report changes such as income adjustments, household size, or address updates, contact your local office or call the Connecticut SNAP hotline at 1-855-626-6632.
Replacing a Lost or Stolen EBT Card
If your EBT card is lost or stolen, immediately call the Connecticut EBT customer service at 1-888-328-2666 to report it and request a replacement.
Additional Benefits
Beyond SNAP, Connecticut offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the Connecticut Department of Social Services.