EBT Guides

EBT and SNAP in Mississippi

Nov 22, 2024

Navigating Mississippi's Electronic Benefits Transfer (EBT) system can be complex. To assist, here's an overview:

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Understanding the MDHS EBT Card

The MDHS EBT Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact Mississippi's EBT customer service at 1-866-512-5087.

Applying for Food Stamps

The most straightforward method to apply for food stamps is online through the Access MS portal. Alternatively, you can apply in person by reaching out to your local Department of Human Services (DHS) office or calling the Mississippi SNAP hotline at 1-800-948-3050.

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most Mississippi households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed between the 4th and 21st of each month, determined by the last two digits of your case number. For example, if your case number ends in 00-04, benefits are available on the 4th of the month.

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local DHS office or call the Mississippi SNAP hotline at 1-800-948-3050.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the Mississippi EBT customer service at 1-866-512-5087 to report it and request a replacement.

Additional Benefits

Beyond SNAP, Mississippi offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the Mississippi Department of Human Services.