EBT and SNAP in New Mexico

Navigating New Mexico's Electronic Benefits Transfer (EBT) system can be complex. To assist, here's an overview:

Checking Your EBT Balance & Getting Cash Back

Check your EBT balance and get cash back on your benefits with the Benny App.

Understanding the New Mexico EBT Card

The New Mexico EBT Card functions similarly to a debit or credit card, loaded with food stamps and/or cash benefits. It's accepted at authorized stores. Upon approval for benefits, you'll receive this card. For assistance, contact New Mexico's EBT customer service at 1-800-843-8303.

Applying for Food Stamps

The most straightforward method to apply for food stamps is online through the YesNM portal. Alternatively, you can apply in person by reaching out to your local Income Support Division (ISD) office or calling the New Mexico SNAP hotline at 1-800-283-4465.

Renewing Your Food Stamps

It's crucial to renew your food stamps before your certification period ends, which typically ranges from 6 to 12 months for most New Mexico households. Confirm your specific certification period with your caseworker.

EBT Deposit Schedule

Benefits are distributed over 20 days every month, based on the last two digits of your Social Security Number (SSN). For example, if your SSN ends in 11, 31, 51, 71, or 91, benefits are available on the 1st of the month.

Reporting Changes

To report changes such as income adjustments, household size, or address updates, contact your local ISD office or call the New Mexico SNAP hotline at 1-800-283-4465.

Replacing a Lost or Stolen EBT Card

If your EBT card is lost or stolen, immediately call the New Mexico EBT customer service at 1-800-843-8303 to report it and request a replacement.

Additional Benefits

Beyond SNAP, New Mexico offers programs like WIC (Women, Infants, and Children) and TANF (Temporary Assistance for Needy Families). For more information on these programs and to determine eligibility, visit the New Mexico Human Services Department.